Terms and Conditions

kiltmakers.co.uk is the online trading style of Alex Scott & Co (Kiltmakers) Ltd. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.

Please Note:

Before you place an order if you have any questions relating to these terms and conditions please contact our Customer Service Representatives. Please note that all calls to our Customer Services Representatives will be charged at the local rate (BT users only, other network charges may vary) and will be recorded for quality monitoring and training purposes.

Section 1 - Definitions

"Conditions" means these terms and conditions and the Special Conditions; "Product" means a product displayed for sale on the Website; "Product Description" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; "Special Conditions" means the terms and conditions in the Product Description; "Users" means the users of the Website collectively; "Personal Information" means the details provided by you on placing an order; "We/us" means ; Alex Scott & Co. (Kiltmakers) Ltd "Website" means the website located at kiltmakers.co.uk or any subsequent URL which may replace it; "Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer; "United Kingdom" means Scotland, England, Wales, Northern Ireland and the Channel Islands and "You" means the user of this Website.

Section 2 - Access

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

You warrant that:

Section 3 - Our Rights

We reserve the right to:

Third party links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Section 4 - Your Order

Once you have confirmed your order and submitted the required information, you will receive:

The message will contain the details of your order with the total amount that will be billed to your credit card, including tax where applicable, and shipping and handling charges. This message is your receipt. If there is a problem with your order, you will receive an e-mail notice stating what the problem is and how it will be resolved.

We are not responsible for any errors or omissions caused by incorrect information submitted by you.

Section 5 - Order Validation and Acceptance

We will be pleased to receive your order. Orders will be dealt with in accordance with our terms and conditions at the price and specifications described on our website. When you place an order through kiltmakers.co.uk, we may verify your method of payment and shipping address before processing your order. No binding contract is created until your order has been accepted. Acceptance of your order shall take place when payment is cleared and a 'dispatch' e-mail is sent to you. Until then the right is reserved to decline your order.

Restrictions on purchase

Where the order concerns:
a. Knives (including sheath knives, kitchen/cutlery knives, sgian dubhs) or bladed articles, by placing an order you confirm that you are over the age of 18.
b. Alcohol, by placing an order you confirm that you or the recipient of an alcohol gift are over the age of 18.

Section 6 - Pricing

Please note that all prices displayed on our site are inclusive of Value Added Tax at the current rate and exclusive of delivery costs, (unless otherwise stated). All our prices are given in British Pounds. We provide a currency converter to compare U.S. Dollars and Euros against Pound Sterling. The price stated in the order confirmation form is the definitive price, taking into account all relevant taxes, including VAT. This price includes the price of the product, packaging and transportation costs.

Section 7 - Customs

To maintain your level of privacy, we will complete all relevant paperwork regarding export and delivery. However products ordered from kiltmakers.co.uk for delivery overseas may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from kiltmakers.co.uk, you are considered the importer of said products and must comply with all laws and regulations of the country in which you are receiving the goods. International customers should be aware that cross-border deliveries could be subject to opening and inspection by customs authorities. Refer to your national customs department for more information.

Section 8 - Availability

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system and we monitor our Website regularly to ensure it is up-to-date. The information including Product Descriptions appearing on our Website at a particular time may not always reflect the position exactly at the moment you place an order.
In the unlikely event that your chosen item is unavailable we will contact you by e-mail to advise of expected delivery dates. We will not deduct any sums from your credit/debit card unless we are able to deliver the Products to you as ordered.

Section 9 - Product Display / Colours

kiltmakers.co.uk attempts to display as accurately as possible the colours of the products shown on the Site. However because the colours you see will depend on many factors, including your monitor or printer, we cannot guarantee that the colours represented matches the product colour.

Section 10 - Gift Vouchers

Gift vouchers can be exchanged for goods only.

Section 11 - Cancellation

If you wish to cancel or amend an order please contact us.

If your products have already been delivered, then you will need to follow our returns procedure.

We'll reserve the right to charge a cancellation fee of 20% of the order price for made to measure or custom orders.


If you have any further questions - please do not hesitate to contact us.