Frequently Asked Questions
Can you gift wrap an item ?
Yes. We can gift wrap any product on our website for £3.50 per item.
Our gift wrap includes:
- High quality green wrapping paper
- Luxury gold ribbon finished into a gold bow
- Additional packaging to protect the wrapping in transit
- A complimentary gift card with your personal message (see instructions below)
* The colours of our gift wrap may alter from time to time, but you can be assured that we always use premium quality wrapping products and are cautious to note the gender of the recipient.
How do I add gift wrap?
Simply place an item in your basket and you can choose the gift wrap option:
To add a message to the gift card, simply enter your message in the box are you proceed through the checkout:
* pictures are for illustration only - prices may vary.
How do I add engraving to an item?
Simply place an item in your basket and you can choose the engraving option:
On the next page you will presented with a choice of locations for your engraving. You can also select from at least 5 fonts and see an approximate preview of your engraving. Our system will advise you how many letters you can fit onto your product - if you need more space we can usually help - please contact us.
Some important notes about our engraving service:
- Our experienced engraver may slightly alter the layout of your engraving to best accommodate your message(s).
- Engraving adds an additional 1-2 working days processing time to you order.
If you order is urgent - we can usually help - please contact us.
- We may vary the engraving price from time to time (the pictures above are for illustration only)
The current price is always show when you add an item to the basket.
- We reserve the right to make additional charges for particularly urgent or more complex engraving.
We will always contact you before any additional charges are made.
How do I add an engraved clan crest to an item?
Simply place an item in your basket and you can choose the engraving/clan crest option:
On the next page you will presented with a choice of locations for your clan crest. You can also select from over 50 crests see an approximate preview of your engraving. You can add a combination of letters and a clan crest (where available) - if you need more space or have specific requirement we can usually help - please contact us.
Some important notes about our engraving service:
- Our experienced engraver may slightly alter the layout of your engraving to best accommodate your crest and/or message(s).
- Engraving adds an additional 1-2 working days processing time to you order.
If you order is urgent - we can usually help - please contact us.
- The current price of the engraving includes both your clan crest AND any text you would like to add.
- We may vary the engraving price from time to time (the pictures above are for illustration only)
The current price is always show when you add an item to the basket.
- We reserve the right to make additional charges for particularly urgent or more complex engraving.
We will always contact you before any additional charges are made.